Order Dispatch Times vary with the type of product ordered and current workload
Current times are displayed using info panels on product category and individual product pages
UK DELIVERIES (inc. Scottish Highlands, Channel Islands, N.I. and Isle-of-Man)
Royal Mail Tracked 24 up to 2kg shipments
Royal Mail Tracked 48 up to 10kg shipments
Shipments above 10kg to 60kg we use DHL Parcels which is a Next Day tracked service, with a 1 hour delivery window notified by email or SMS on the morning of the delivery. This is a signature optional service, so please advice a safe place, or if the delivery can be left with a neighbour, in the Order Notes box on the Checkout Page.
If no shipping methods are available at the checkout this usually means the weight of the shipment is above 60kg and will require a custom quote. Please contact via phone or email.
If you would like to check the shipping cost before checking out, add the items to the basket then go to checkout and select ‘calculate shipping’ and the cost will be returned before the order is completed
Back Orders
These occur when we have sold out of a particular product, and it will be around 14-21 days before the item is back in stock. When your order is placed we will contact you via email informing you when the item will be back in stock and ready for delivery.
If your order contains both in-stock products and back-ordered products, to keep delivery costs down it is our policy to wait for the back-orderd product and send the whole order together. Please contact us via telephone or email to discuss seperate delivery options.